Shipping Policy

Delivery Policy

At VELORA™, we want to make sure your order arrives safely and as quickly as possible.

Processing Time

Orders are usually processed within 1–3 business days after payment has been confirmed.

Shipping Time

Estimated delivery time is 5–12 business days depending on your location. Please note that shipping times are estimates and may vary due to customs, local carriers, holidays, or other unforeseen delays.

Order Tracking

Tracking information is provided with every order once your package has been shipped.

Taxes & Duties

For international orders, additional customs fees, VAT, or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us through the contact page on our website and we will assist you further.

Additional Information

At VELORA™, we are committed to reliable and secure shipping. While we always do our best to ensure timely delivery, occasional delays outside of our control may occur.