Privacy policy
Privacy Policy
Last updated: March 27, 2026
VELORA™ operates this store and website, including all related content, products, services, and features provided through the website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following personal information when you use our website or place an order:
• Name
• Shipping and billing address
• Phone number
• Email address
• Payment information
• Order history and transaction details
• Device and browser information
• IP address and usage data
How We Use Your Information
We use your information to
• Process and deliver orders
• Provide customer support
• Improve our website and services
• Send order updates and tracking information
• Prevent fraudulent activity
• Comply with legal obligations
• Send marketing emails and promotional offers when permitted
Payment Information
All payments are processed securely through trusted third-party payment providers. We do not store your full payment details on our servers.
Shopify Services
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services. Your data may be securely stored through Shopify’s systems and protected by industry-standard security measures.
Cookies & Tracking Technologies
VELORA™ may use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and personalize marketing content.
You can disable cookies through your browser settings if preferred.
Third-Party Services
We may work with trusted third-party providers for services including
• Payment processing
• Shipping and fulfillment
• Analytics
• Advertising and marketing
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable precautions to protect your personal information and maintain secure systems designed to prevent unauthorized access, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to
• Access your personal data
• Request corrections to your data
• Request deletion of your data
• Opt out of marketing communications
To exercise any of these rights, please contact us using the contact information below.
Changes to This Policy
VELORA™ may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.
Contact
If you have any questions regarding this Privacy Policy or your personal information, you can contact us at: